Bintang Kuta Hotel

All staff were friendly, welcoming and attentive, a special shout out to Yoga and Citra during our stay! The hotel is small but comfortable, nice pool area and pool bar. Nice restaurant but a limited dinner menu and breakfast buffet very limited, however the egg station was great and bacon is available if you ask for it! Close to Lippo mall (2 minute walk) and discovery plaza 5 minute walk. All the bars and restaurants you need on Kartika plaza are within 10 minute walk at the most. A great little hotel but for our family of six (4 children) not really a family orientated hotel, having said that the hotel was fully booked with staff of dignatories attending the World water forum, so very few kids about. All in all we enjoyed our stay, well located in kuta, all staff from reception to restaurant staff to room attendants were warm and friendly!

Only stayed two nights. Room had all the usual amenities including a kettle and a fridge. Wifi was not that good - continually dropped out. Buffet breakfast was good with an egg station, bread/toast/croissant station, cereal and hot, mostly Asian dishes. You need to ask staff for butter as none is laid out near the bread station. No decaf coffee but not a problem as I brought my own. Although hotel has a pool we used the nearby Bintang Resort Pool instead which was much better. Guests at the Bintang Hotel are allowed to use the resort facilities which was great. Excellent Vietnamese restaurant just across the road from the hotel entrance.

Location was great, 10 mins or so from the airport, so great for a transit. Place was clean and the deluxe room was spacious. Loved that we got interconnecting room, which was a criteria for selection of accommodation. Nice, small pool. Quiet most of the time. Loved the large beds, wide and comfy. 3 of us could easily fit in there! Breakfast was great, we aren't fussy, so we loved the selection of food provided. Overall excellent value and would stay again.

This hotel is always spot on with customer service, from the moment you arrive you are made to feel special, people address you by name and the reception staff are not scrolling on their phones like some other places I’ve recently stayed in!

A warm welcome at reception by the two gentlemen that were working (I didn't take their names) and a welcome drink which was delicious and a quick swift check-in. Room was clean and bed comfortable. The location was great right near a shopping mall! We booked last minute as near to the airport and did not no there is also a Bali Resort and amazed at how big the complex was. It was only a short walk through the hotels grounds to the beach where we had a few bottles of Bintang Beer and watched the sun go down!